Goulburn Childcare Privacy Policy
At Goulburn Childcare, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or advertise with us. By accessing or using this site, you agree to the practices outlined below.
1. Information We Collect
We may collect personal information from you in the following ways:
- When browsing the site: Basic technical data such as your IP address, browser type, device, and pages viewed (via cookies and analytics tools).
- When using forms: Your name, email address, phone number, or other details provided when submitting enquiries, signing up as an advertiser, or contacting us.
- From advertisers: Service descriptions, logos, images, and contact information submitted for listing purposes.
2. How We Use Your Information
Our Privacy Policy permits us to use collected information in the following ways:
- Provide and improve our directory services for parents and advertisers.
- Respond to enquiries, questions, and support requests.
- Process advertiser sign-ups, manage listings, and display business information as supplied.
- Analyse site usage to understand visitor behaviour and improve website performance.
- Comply with any legal obligations and resolve disputes if required.
3. Cookies & Analytics
Our website uses cookies to provide a better user experience and gather anonymous analytics data. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but some features of the site may not work correctly.
We may also use third-party services such as Google Analytics and Google AdSense, which use cookies to deliver targeted ads and track usage. These services may collect and process data according to their own privacy policies.
4. Advertising & Third-Party Links
- Advertisers: Listings and advertisements are provided by third-party childcare services. Information within those listings is the responsibility of the advertiser.
- Third-party links: Our website may include links to other websites. We are not responsible for the content, security, or privacy practices of external sites.
- AdSense: We may display Google-served ads. Google and its partners may use cookies to serve ads based on your visits to this and other websites. You can opt out of personalised advertising by visiting Google Ads Settings.
5. How We Protect Your Information
Our Privacy Policy requires that we take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet or electronic storage is 100% secure. By using the site, you acknowledge that absolute security cannot be guaranteed.
6. Disclosure of Information
Our Privacy Policy prohibits us from selling or renting your personal information to third parties. We may disclose information:
- If required by law or legal process.
- To trusted service providers (e.g. hosting, analytics) who assist in running the website, under confidentiality agreements.
- To protect our rights, safety, or the rights and safety of others.
7. Accessing & Updating Your Information
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate. To do so, please contact us.
8. Children’s Privacy
Our site is intended for parents, carers, and childcare providers. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so it can be removed.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to access or correct your information, please contact us.
Last updated: 20 October 2025